Money Back Guarantee

Guarantee and Cancellation Policy

This Guarantee and Cancellation Policy was last modified on September 1, 2021

21 Day Money Back Guarantee and Refund Policy

If you have purchased a premium theme or the personal coaching package, the Create Your Website Master Class (CYWMC) comes with a 21 day no questions-asked money back guarantee.

If you are not happy with your class for any reason, please contact and we will initiate the process of your refund minus an administrative fee of $20USD for the cost of processing your refund. Upon leaving the class, we do appreciate any feedback you can provide for your decision and will send you a link to a form that you can fill out to help us address any issues you might have that would improve our class for future students.

If you have paid any fees for personal 1 on 1 coaching these fees are non-refundable as they are fees for time already purchased.

If you have procured any additional web design services outside of the CYWMC structure, these fees are non-refundable as they are fees for work already begun and/or completed. You will be invoiced for any additional work that may have been completed prior to delivery.

If you have paid for additional hosting, these fees are non-refundable as these are charges for time and storage already used.

If you use your CYWMC website and/or hosting account for any purpose violating our Terms of Service your fees are non-refundable and your accounts will be suspended immediately and without notice and (pending investigation) terminated at our sole discretion.

If we receive a chargeback or payment dispute (i.e. PayPal Dispute) from a credit card company or bank, your enrolment in the CYWMC will be suspended without notice. A $50USD chargeback fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued because of the chargeback(s) must be paid in full before service is restored, files delivered, or any further work is done. Instead of issuing a chargeback, please contact us to address any billing issues. Requesting a chargeback or opening a PayPal dispute for a valid charge is fraud, and is never an appropriate or legal means of obtaining a refund. Please read and make sure you fully understand our refund policy prior to making a payment.

If you have any questions about our guarantee or cancellation policy contained in this document, please e-mail and we will do our best to be of immediate assistance.

Do you have more questions?

Be in touch and we will be happy to help!

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PO Box 823, Campbellford, ON K0L 1L0 Canada


(800) 922-6027